Tuesday 26 September 2017

How to resolve Error: -6000, -77 while opening a company file - Quickbooks Support

While operating accounting software of QuickBooks, users find many errors and among those is Error:-6000, -77 while opening a company file. QuickBooks support team has come up with various solutions to guide our users.
Re-launching QuickBooks Desktop with high permissions may resolve the issue. Right- click the icon of accounting software on your desktop >Run as Administrator.

Copy the company files on the system users are working.
Below are the solutions to overcome this error:
Step 1.  Download, Install and Run QuickBooks file Doctor in your system.
Step 2. Rename .ND and .TLG files
·         These are the configuration files which allow the software to access the company files in a network or multi-user mode.
·         Infected or broken files can cause an error while opening.
·         Renaming the file does not cause any harm to the data as they are automatically refreshed when users open the file.
·         Below are the steps to rename the file:
Open the folder which contains your company file.
Find the file with the name similar to your company file but with extension .ND and .TLG.
Right-click > Rename add word “.old” after the extension file > Enter.
Step 3.  Instead of mapped drive use UNC path
·         Right-click the Bookkeeping Software icon and simultaneously press Ctrl key and select RUN as administrator. Keep pressing the Ctrl key until “No Company Open” pops up.
·         Select file menu > Open > Next.
·         Click Network and Navigate to the location of Users Company file on the left pane.
·         If users are unable to locate the folder of saved files, they need to set folders permissions.
·         Select Company file > click open.
Step 4.  Configure firewall and Internet security software.
Step 5. Re-generate damaged folder.
·         Create a new folder on C:\ drive.
·         Find the folder where company file is located with .qbw file.
·         Right-click .qbw file and select Copy.
·         Open new folder > Right-click > select Paste.
·         Set Windows access permissions to share company files.
·         Open the software and open the file from the new location.

If the problem is still not getting resolved users can contact QuickBooks support directly.
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8 comments:


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  2. Causes of Quickbooks Error 12007

    According to the Intuit’s statement, The QB Error code 12007 will seem once when the user updates their application or makes a change to QB payroll service. The error is especially caused as a result of following many possibilities:
    If QuickBooks is unable to access the server due to network timeout.
    The problem with the desktop in connecting to the internet.
    The connection is blocked due to Internet security or firewall settings.
    The default browser might not be Internet Explorer.
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    QuickBooks Database Server Manager
    help me out please

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